What types of dance shoes does SOUL offer?
SOUL offers a variety of dance shoes for different dance styles. Currently, we particularly focus on ballroom dancing, standard and latin dances (waltz, tango, foxtrot, samba, cha-cha-cha, rumba, jive), as well as social dances like salsa, bachata, and more.
Are SOUL dance shoes suitable for both beginners, amateurs, and professional dancers?
SOUL dance shoes are suitable for a wide range of dancers, including beginners, amateurs, and professional dancers. With various types of heels, they offer a suitable selection for every level and need. Here is a presentation of heel types.
What sets SOUL dance shoes apart?
The uniqueness of SOUL dance shoes lies in their extremely flexible sole and stable heel. The softness of SOUL dance shoes makes it possible to dance for hours without feeling any signs of fatigue. In addition, SOUL dance shoes are very stylish and beautifully designed, making them a perfect combination of comfort and aesthetics.
How do I choose the right size, model, and fit for my dance shoes?
To choose the right size, model, and fit, it's important to first measure your feet correctly. Here is a guide on how to do it best. Then, carefully consider the product descriptions and notes on foot length and girth for each model. Please note that measurements may vary depending on the heel type, sole, and model. Therefore, some models may run smaller, while others correspond to the actual size. To assist you, we've provided a corresponding size chart for each product, available in the product descriptions. We've also compiled all relevant information into an easy-to-read size chart for you. Here is the size chart link. You can also contact our customer service if you need further assistance. You'll be guided by experienced professional dancers to find the right shoes for you.
What distinguishes a flexible sole from a normal sole?
The majority of SOUL dance shoes come equipped with a flexible sole. This sole allows for excellent footwork and flexibility as it bends well. The supinator is designed shorter to facilitate this bend. In contrast, a normal sole is designed with a slightly longer supinator and therefore less flexible. The flexible sole is suitable for both professionals and amateurs, while the normal sole is recommended for beginners entering the world of dance.
What are extra rhinestones?
For each model that is decorated with rhinestones, we will include additional rhinestones with your order. We know that with intensive use or performances, some rhinestones may fall off over time. To ensure that your shoes always look first class without you having to replace them, we will provide you with extra rhinestones. You can easily reattach the rhinestones that have fallen off yourself. How does it work? It's very simple! You can either fix them with a special textile glue or heat the back of the rhinestone over a flame (with a match or lighter). To attach the rhinestone, you can use tweezers or a special pen for gluing rhinestones.
Are SOUL dance shoes suitable for outdoor use?
SOUL dance shoes are primarily designed for indoor use.
How do I properly care for my dance shoes?
The care instructions vary depending on the material and style of the dance shoes. In general, we recommend regularly cleaning the shoes and wiping them down with a damp cloth as needed. Please avoid contact with water or harsh cleaning agents to extend the lifespan of your dance shoes. Carry your shoes in the carrying bag provided with your order. This will keep them protected and clean wherever you go. Additionally, to remove dirt and prevent slipping on the dance floor, we recommend using special brushes for the soles. Here is the brush selection. If you need further tips, you can find additional information here.
Does SOUL offer custom-made dance shoes?
Currently, we do not offer custom-made dance shoes. However, it will soon be possible for you to place such an order. We'll keep you updated!
How long does shipping of my dance shoes take?
The delivery time depends on your location and the shipping method you choose. Typically, shipping within Germany takes between 2-4 business days, while international deliveries may vary depending on the destination. Please note that there may be delays due to holidays or unforeseen circumstances. You can find more information regarding shipping here.
Can I return my dance shoes if they don't fit or if I don't like them?
Of course! You have the option of returning your order within 14 days without giving a reason. However, please note that only shoes in unworn condition can be returned. If we find any dirt on the sole, scratches, or other signs of use, unfortunately, we cannot accept the return. Here you can find additional information on returns and exchanges, including the corresponding conditions.
Can I also exchange an item?
For our customers in Germany, we offer a one-time free exchange option. If you find that the product does not meet your needs after the exchange, you can return it in accordance with our return policy. You can find more information here.
How can I contact customer service if I have further questions?
You can reach our customer service via email, through our contact form or live chat. Our team is happy to assist you with any questions you may have and help you with your shopping experience. ⮕To the contact form.
Does SOUL exclusively offer dance shoes or does the range also include other products?
Currently, SOUL mainly focuses on dance shoes but plans to introduce a collection of dancewear soon. The SOUL team is dedicatedly working on that.
Are there opportunities for collaborations between SOUL and dance schools, dance clubs, as well as offline shops?
Absolutely! We welcome cooperation inquiries from dance schools and studios for group orders. Please contact us to receive individual offers and discounts for your students or members. Moreover, we are always open to collaborations and strive for a win-win situation for all parties involved. From partnership programs for referrals to integration into official retail structures, we offer various opportunities. Please contact us to discuss further details. ⮕To the contact form.
Is SOUL seeking ambassadors?
Yes, we're keen on collaborating and are actively seeking brand ambassadors. If you're interested in becoming an ambassador, please get in touch with us to explore further details.⮕To the contact form.
Do you have any further questions, comments, or feedback?
Send us an email, and we'll get back to you as soon as possible. Remember to include your order number if you have one. Just reach out to us at info@souldancestyle.de or through our contact form.